Returns & Refunds

Damaged, defective, misprinted, or incorrect items

If your order arrives damaged, defective, misprinted, or with the wrong item, contact us within 30 days of receiving it. Please include your order number, a brief explanation, and clear photographs of the issue. Approved claims caused by a production or fulfillment error may be replaced or refunded.

Packages lost in transit

Claims for packages lost in transit must be submitted no later than 30 days after the estimated delivery date.

Change-of-mind returns

Because our nutrition and supplement products are consumable goods produced and fulfilled for each order, we generally do not accept returns or exchanges for buyer's remorse, taste preference, or change of mind. Do not mail a product to our fulfillment partner unless you have first contacted us and received return instructions.

Incorrect or incomplete addresses and unclaimed shipments

Orders returned or undeliverable because of an incorrect or insufficient address, an unclaimed package, unpaid duties or taxes, customs rejection, or another issue attributable to the recipient may not qualify for a refund and may require payment of reshipping costs.

Cancellations

Contact us as soon as possible if you need to cancel or change an order. Once an order has been accepted for production or prepared for shipment, cancellation or changes may not be possible.

Approved refunds

If a refund is approved, it will be issued to the applicable original payment method or otherwise resolved as required by the circumstances. Processing time after approval can vary by payment provider.

Nothing in this policy limits rights that cannot be waived under applicable consumer-protection law.

For help, email Forzalabs@molinaroenterprisellc.com.

Last updated: September 15, 2026.